- Collaborate with business analysts and developers to understand requirements for the RSD Connect client-facing portal built on Salesforce.
- Analyze functional specifications and user stories to design comprehensive test scenarios and test cases.
- Perform functional testing to validate portal features, including user login, application submission, and workflow processing.
- Conduct regression testing and validate end-to-end user workflows—including license applications, instructor registrations, and capital access pass submissions—to ensure existing functionalities remain unaffected by new enhancements and releases.
- Execute smoke testing to verify system stability before proceeding with detailed testing cycles.
- Validate integration points between Salesforce and external systems to ensure accurate and seamless data exchange.
- Create and maintain detailed test cases, test scripts, and test data aligned with business requirements.
- Identify, document, and track defects using Jira with proper categorization and prioritization, and perform retesting and validation after fixes to ensure issues are resolved without impacting other functionalities.
- Work closely with cross-functional teams to clarify requirements and provide feedback to enhance usability and user experience.
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and sprint reviews.
- Demonstrate completed functionalities to stakeholders at the end of each sprint and obtain sign-off for deliverables.
- Perform testing of Salesforce automation components, including Apex classes, triggers, workflows, Process Builder, and Flow, to ensure correct business logic execution and system behavior.
Minimum Education Requirement:- This position requires, at a minimum, a bachelor’s degree in computer science, computer information systems, computer technology or a combination of education and experience equating to the U.S. equivalent of a Bachelor’s degree in one of the aforementioned subjects.
